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LEGAL

Terms of Service

Effective: April 26, 2026

These Terms of Service (“Terms”) govern your access to and use of WarMachineCRM (the “Service”), operated by ChainBreaker Consulting (“we”, “us”, “our”). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old. The Service is intended exclusively for business-to-business (B2B) outbound sales motion — not for consumer marketing. By signing up on behalf of an entity, you represent that you have authority to bind that entity to these Terms.

2. Account & Security

  • Account credentials are issued by us during onboarding. You may change your password at any time.
  • You are responsible for keeping your credentials confidential and for all activity that occurs under your account.
  • Notify us immediately of any unauthorized use or suspected compromise at alex@warmachinecrm.com.

3. Subscription, Billing, and Cancellation

  • The Service is offered as a monthly subscription, billed in advance through Whop. Plans renew automatically.
  • You may cancel at any time through your Whop account or by contacting us. Cancellation takes effect at the end of the then-current billing period.
  • All fees are non-refundable except where required by applicable law.
  • We may change pricing on at least 30 days' notice; changes apply to the next billing cycle.

4. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your subscription. You may not (a) resell, sublicense, or redistribute the Service; (b) reverse engineer or attempt to derive source code; (c) use the Service to build a competing product; (d) circumvent volume, rate-limit, or feature restrictions; or (e) use the Service in violation of law.

5. Acceptable Use

Your use of the Service is also governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. Violations may result in immediate suspension or termination.

6. Customer Data

  • You retain ownership of all data you input into or generate through the Service (“Customer Data”), including contacts, sequences, replies, and call records.
  • You grant us a limited, worldwide license to process Customer Data solely as necessary to provide the Service.
  • Our processing of personal data within Customer Data is governed by our Data Processing Agreement.
  • You represent and warrant that you have all rights, consents, and lawful bases necessary to provide Customer Data to us.

7. Our Intellectual Property

The Service — including all software, branding, workflows, copy, mockups, infrastructure, and documentation — is owned by ChainBreaker Consulting or its licensors and is protected by intellectual property law. Feedback you provide may be used by us without obligation or compensation.

8. Third-Party Services

The Service depends on third-party providers (CRM backend, sending infrastructure, payment processor, lead enrichment, AI services). Your use of those services may be subject to their own terms. We are not responsible for the actions, content, or availability of third-party services. A current list of our subprocessors is in the Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR PRODUCE ANY SPECIFIC PIPELINE, REVENUE, OR DELIVERABILITY OUTCOMES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF REVENUE, PIPELINE, PROFITS, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of (a) your Customer Data, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party right.

12. Termination

Either party may terminate the subscription effective at the end of the then-current billing period. We may suspend or terminate immediately upon material breach of these Terms or the Acceptable Use Policy. Upon termination, your access to the Service ends and we will return or delete Customer Data in accordance with the DPA.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified by email or in-product notice at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute arising out of or relating to these Terms, and waive any right to a jury trial.

15. Miscellaneous

  • These Terms, together with the Acceptable Use Policy, Privacy Policy, and DPA, constitute the entire agreement between the parties regarding the Service.
  • If any provision is held unenforceable, the remaining provisions remain in effect.
  • We may assign these Terms in connection with a merger, acquisition, or asset sale; you may not assign without our prior written consent.
  • Failure to enforce any right does not waive that right.

16. Contact

Questions about these Terms: alex@warmachinecrm.com.